Documentation
Client workspaces
On the Agency and Enterprise plans, open a separate workspace for each client: their own assets and videos, your credits, your team.
Open one
In the agency workspace, go to Settings, Clients, type the client’s name and create it. It appears in the workspace switcher marked as a client.
What each client keeps to itself
- Products, wardrobe, locations and brand brain
- Campaigns, films and every video
- Its own invited people, who see that client workspace and nothing else
What comes from the agency
- Credits and plan: every charge is paid from the agency, and purchases happen in the agency workspace
- Your team: everyone in the agency works in every client workspace with their agency role
- Your cast: actors the agency owns can be used in every client workspace and are changed from the agency workspace. Digital twins stay in the workspace that recorded their consent.
Billing a client
Settings, Clients lists every client with the credits it used this month and in total, and each client’s Billing page shows its own history. How credits work.
If the agency changes plan
Client workspaces belong to the Agency and Enterprise plans. On a smaller plan, client work is kept but cannot spend credits or add people until the agency moves back.
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